New Clients 

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Please arrive 15 minutes prior to class for studio Pulse introduction and to review and sign our liability waiver. 

 

Returning Clients

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Please arrive 5 minutes prior to class for check in. Check in may be done on app or at front desk when you arrive

 

All Clients

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Late arrival of 5 minutes past class start will not be admitted and loss of credit. This policy also applies to Thermal Cycle sessions to avoid disruptions to classes. 

Grip socks are REQUIRED for safety and sanitary reasons. Grip socks will be available to purchase.

 

No show/ Cancellation policy

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You will have 12 hours prior to cancel to avoid penalty. Penalty of late cancellation will result in loss of credit. Failure to show for registered class will also result in loss of credit. 

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Phone policy

 

Phone usage during class is prohibited. To avoid disruptions, please ensure phones are silenced and do not take any phone calls or photos/videos during class. In the case of an emergency, please step outside to take your call.